Skip Hop
Order question, gear dilemma, or a stroller with unusual handles? Write in.
The desk is staffed Monday through Friday, 9:00 AM to 5:30 PM Eastern. Messages sent overnight are read first thing — and we know from the timestamps that a lot of you write at 3 AM with a baby on one arm. Nearly everything gets an answer within one business day.
Torn between two bags, unsure which cup stage comes next, or wondering whether your stroller’s handlebar will take the clips? Tell us the stroller model, the child’s age, or the problem you are trying to solve — matching gear to families is genuinely the favorite part of this job.
Building a registry and want the honest short-list of what gets used daily versus what looks good in photos? Ask. We will tell you, even when the answer costs us a sale.
Retailers and media: put WHOLESALE or PRESS in the subject line and the message routes to the right person directly.